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Customer Self-Service
“Our journey with automation has been transformative, allowing us to handle complex business processes effortlessly and drive business growth.”
Products
Dynamics 365 Sales
Dynamics 365 Marketing
Power Automate
Power Platform
AI-driven automation for every workflow
Empower your teams to eliminate repetitive tasks, boost productivity, and unlock business insights with intelligent, low-code automation.
Microsoft Power Automate
Microsoft Power Automate
Are repetitive, manual tasks slowing down your organization? Microsoft Power Automate is an AI-powered, low-code automation platform that helps you streamline workflows, connect systems, and boost efficiency across your business.
Designed for everyone—from business users to IT professionals—Power Automate makes it easy to automate repetitive tasks, orchestrate complex processes, and embed AI into daily operations. With Copilot in Power Automate, you can use natural language to describe what you want automated, and the system will build it for you—making automation more intuitive than ever.
Seamlessly integrated with Microsoft 365, Dynamics 365, Azure, and over 1,000 other apps and services, Power Automate helps organizations reduce costs, improve accuracy, and free up valuable time for innovation.
Guided tour
Experience the potential of intelligent automation with our guided tour. See how Power Automate empowers teams to accelerate productivity and focus on higher-value work.
Take a guided tour →
Capabilities
Capabilities of Microsoft Power Automate
Explore how Power Automate boosts organizational productivity by automating everyday tasks and connecting disparate systems for streamlined operations.
AI-powered automation
Leverage Copilot in Power Automate to describe workflows in plain language and instantly generate intelligent automations—no coding required.
Process automation (RPA + DPA)
Automate across legacy and modern systems using Robotic Process Automation (RPA) and Digital Process Automation (DPA) for end-to-end operational efficiency.
Seamless integrations
Connect natively with Microsoft 365, Dynamics 365, Azure, and 1,000+ SaaS apps to unify workflows across your organization.
AI builder
Embed AI intelligence into workflows with document processing, sentiment analysis, predictive insights, and intelligent data extraction.
Cloud & desktop flows
Automate tasks anywhere—cloud, on-premises, or desktop—with secure, flexible, and scalable flows.
Approval workflows
Accelerate decision-making with streamlined, transparent approvals that integrate across teams and systems.
Prebuilt templates
Access thousands of ready-to-use templates to jumpstart automation without building from scratch.
Custom connectors
Extend automation to any system, service, or API, enabling tailored solutions for unique business processes.
Flow types
Power Automate: Types of flows to suit all needs
Microsoft Power Automate provides different flow types to automate tasks across cloud services, desktop applications, and business processes.
- ✓Cloud flows
Automate workflows across cloud apps and services based on events, schedules, or manual triggers.
- ✓Desktop flows (RPA)
Automate repetitive tasks on desktop and legacy systems using Robotic Process Automation.
- ✓Business process flows
Guide users through structured steps to ensure consistent and compliant business processes.
Automate and streamline your business with Microsoft Power Automate
Simplify processes, reduce manual work, and empower teams with intelligent, AI-powered automation.
Book a meeting →
Microsoft Power Automate
How power automate can help your business
See how intelligent automation can simplify processes, connect applications, and streamline workflows across your organization.
- Automate approvals Simplify approval processes for documents, requests, and internal workflows to accelerate decision-making.
- Connect business applications Seamlessly integrate Microsoft 365, Dynamics 365, and other business systems to keep data and processes in sync.
- Enable smart notifications Automatically trigger alerts, reminders, and updates to keep teams informed and work moving forward.
- Automate document processing Use AI-powered automation to extract, route, and manage documents efficiently.
- Orchestrate end-to-end workflows Connect multiple systems and steps to automate complex business processes from start to finish.
How automation works
Automation building cycle
Benefits
Benefits of using Power Automate
Save valuable time by leveraging AI-powered automation for routine and complex tasks.
Free up employees to focus on high-value initiatives that drive business growth.
Simplify and optimize processes using AI-driven insights and automation.
Minimize human error across workflows with intelligent automation.
Maintain reliable and uniform data across all connected systems.
Ensure accurate processing and handling of information with automated checks.
Quickly adapt to evolving business needs with low-code, scalable automation.
Implement changes seamlessly with minimal disruption to operations.
Lower expenses by automating manual and repetitive work.
Reduce process duration, translating into measurable cost savings.
Protect sensitive data with enterprise-grade security and AI-enhanced monitoring.
Stay aligned with industry regulations using automated governance tools.
Enable employees at all levels to build and manage their own workflows easily.
Democratize automation with AI-assisted, no-code solutions for everyone.
Consulting services
Consulting services | FastTrack or packaged services
As a certified Microsoft partner, defacto infotech helps organizations unlock the full potential of Microsoft Power Automate:
Planning
Conduct a comprehensive assessment of business processes, workflows, and automation opportunities to design an AI-enabled roadmap that maximizes efficiency and impact.
Implementation
Deploy intelligent automation flows that seamlessly connect systems, data, and processes, ensuring teams are aligned, productive, and empowered from day one.
Customization
Build tailored connectors, AI models, and workflows to meet your organization's unique operational needs, enhancing scalability, visibility, and collaboration.
Optimization
Leverage predictive analytics, AI insights, and process intelligence to continuously refine workflows, improve accuracy, and drive measurable business outcomes.
FastTrack
Accelerate adoption with expert guidance, pre-built frameworks, and best practices to deliver rapid ROI and immediate operational benefits.
Why de facto
Why are businesses choosing defacto infotech over others?
When you partner with defacto infotech, you gain more than a technology provider. You gain a team that understands business, processes, and growth. We work alongside you to deliver practical solutions that create real impact and long-term value.
Process-centric approach
We align technology to your core business processes. By understanding how your organization operates, we implement solutions that enhance efficiency, strengthen collaboration, and support consistent performance.
Proven Microsoft expertise
As a certified Microsoft partner, we leverage established best practices and industry standards to deliver secure, scalable, and future-ready solutions across the Microsoft ecosystem.
Value-driven outcomes
Our focus is on measurable impact. We enable greater visibility, improved decision-making, and operational agility that help organizations respond to change and drive growth.
Continuous optimization and innovation
Digital transformation is a continuous journey. We provide ongoing support, performance optimization, and strategic guidance to ensure your Microsoft investments continue to deliver value over time.
Customer story
Explore real-world examples of organizations transforming operations with AI-driven automation—boosting efficiency, slashing costs, and enabling innovation.
Dynamics 365 Sales
Dynamics 365 Marketing
Power Automate
Pricing
Pricing
Power Automate offers flexible licensing models to suit diverse organizational needs and budgets.
Latest updates
What's new?
Stay updated with the latest features and enhancements in Microsoft Power Automate. Here are some of the recent updates:
Copilot enhancements
Full integration into cloud and desktop flows—create, debug, fix, and understand workflows via natural language.
AI Builder upgrades
Advanced prompt engineering and scalable document-processing agents baked into Copilot Studio
Client stories
What our clients say about us
Hear directly from businesses we’ve helped transform
★★★★★ 5.0
“Defacto infotech didn’t just implement Dynamics 365; they re-engineered our entire sales workflow. Their team understood our unique challenges and delivered a solution that exceeded expectations. We saw ROI within the first 4 months.”
JM
John mitchellCTO, Global manufacturing firm
★★★★★ 5.0
“HIPAA compliance was our biggest concern. Defacto not only made it simple but also strengthened our patient data security. The implementation was smooth, and their ongoing support has been exceptional.”
SK
Sarah kimCFO, Healthcare provider
★★★★★ 5.0
“The team unified our online and offline channels seamlessly with Dynamics 365 Commerce. Customer satisfaction increased by 40%, and our inventory management is now real-time across all locations.”
MR
Michael rodriguezOperations director, retail chain
FAQ
Frequently asked questions
Get answers to common questions about workflow automation and Microsoft Power
Microsoft Power Automate consulting helps organizations identify, design, and implement intelligent automation across their business processes. Through expert guidance, businesses can streamline workflows, connect systems like Microsoft 365 and Dynamics 365, and leverage AI-powered automation to improve efficiency and productivity.
Yes. We provide comprehensive Power Automate consulting services to help organizations plan, deploy, and optimize automation solutions. Our services include process assessment, workflow design, implementation, integration with Microsoft and third-party applications, and ongoing optimization to ensure your automation initiatives deliver measurable business value.
A Power Automate consultant works with your teams to identify automation opportunities, design scalable workflows, and implement solutions that connect systems and streamline operations. Consultants also help with governance, best practices, AI-powered automation, and ensuring your automation strategy aligns with your overall business and technology goals.
Yes. As a trusted Power Automate implementation partner, we help organizations successfully deploy and scale automation across their environments. From initial planning and solution architecture to deployment, integration, and optimization, our team ensures your Power Automate solutions are secure, scalable, and aligned with Microsoft best practices.
A Power Automate license provides access to the platform's automation capabilities, including cloud flows, desktop flows, connectors, and AI-powered features. Licensing options are designed to support different needs—from individual productivity scenarios to enterprise-wide automation across departments and systems.
Power Automate licensing offers flexible options based on how automation is used within your organization. Licenses may be assigned per user or per flow, allowing businesses to scale automation according to their requirements. As part of our Power Automate consulting, we help organizations choose the right licensing model to maximize value while aligning with their automation strategy.
Ready to transform?
Get a free assessment of your current systems and processes
Partner with defacto to identify opportunities and implement the right Microsoft solutions to support your business priorities.
In this complimentary session, we will:
- ✓ Discuss your current challenges, priorities, and business objectives
- ✓ Explore how Microsoft solutions can support your goals and operations
- ✓ Share practical recommendations aligned with Microsoft best practices
- ✓ Outline potential next steps based on your requirements and priorities
- ✓ Answer your questions with guidance from experienced Microsoft specialists
Your information is secure and will only be used to schedule your consultation.
100% ConfidentialNo obligationTrusted Microsoft Partner