Resources

Customer stories

Insights and success stories from customers who turned vision into reality.

Cloud-Powered Transformation

A Cloud-Powered Transformation with Dynamics 365 Business Central

Interrelate strategically embraced Dynamics 365 Business Central to overcome multifaceted challenges and unlock cloud-scale operations.

Products
Business Central Business Central
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Analytics Transformation

A Tale of Analytics Transformation with Power BI

Interrelate transitioned from legacy analytics to Power BI, marking a turning point in their application modernization journey.

Products
Power BI Power BI
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AI Customer Service

AI-Powered Customer Service Transformation with Copilot Studio

A major utilities provider modernised customer service with AI-driven query resolution and 24/7 accessibility through Microsoft Copilot Studio.

Products
Customer Service Customer ServicePower Automate Power AutomatePower Apps Power AppsCopilot Studio Copilot StudioAI Builder AI Builder
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CRM for Streamlined Operations

Centralized CRM for Streamlined Operations and Engaged Customers

Advanced Roofing Inc. implemented D365 Sales and Customer Insights to centralise CRM and drive customer engagement at scale.

Products
Sales SalesCustomer Insights Customer InsightsPower Automate Power Automate
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Data-Driven Transformation

Data-Driven Operational Transformation with Microsoft Fabric

LBPL modernised its analytics landscape by eliminating data silos, unifying enterprise data, and enabling real-time decision-making across production and distribution.

Products
Fabric FabricPower BI Power BIOneLake OneLake
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Digital Transformation

Driving Digital Transformation: Empowering Businesses with Microsoft Solutions

The implementation of Dynamics 365 automated invoicing and payment processes, significantly reducing delays and digitizing critical financial workflows.

Products
Finance and Operations Finance and Operations
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Sales Elevation

Elevating Sales and Customer Engagement in the Building Materials Industry

Southland Stone streamlined its sales processes with Dynamics 365 Sales, ensuring all customer interactions are recorded and accessible in real-time.

Products
Sales Sales
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Low-Code Regulatory Excellence

Empowering Regulatory Excellence with Low-Code Development

ZICTA achieved significant application modernisation through low-code, replacing legacy systems with an integrated, scalable Power Platform solution.

Products
Low-Code Low-Code
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Legacy to Connectivity

From Legacy to Connectivity: A Digital Transformation Story

Dynamics 365 gave Interrelate the flexibility to access critical information from anywhere, connecting fragmented operations into a unified, high-performance platform.

Products
Customer Service Customer ServiceSales SalesCustomer Insights Customer InsightsCustomer Voice Customer VoiceField Service Field Service
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Global Efficiency

Global Efficiency Redefined: Third-Party Integrations for Seamless Operations and Enhanced Performance

Speedcast, operating in 40+ countries with 40,000+ remote sites, used Microsoft Dynamics Navision integrations to manage financial operations for 109 entities seamlessly.

Products
Dynamics Navision Dynamics Navision
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Investment Firm Transformation

How Business Central Helped an Investment Firm Transform

Dynamics 365 Business Central transformed Team Invest Group's financial operations, streamlining processes and accelerating tasks like reporting and reconciliation.

Products
Business Central Business Central
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IT Communication Innovation

Innovating IT Communication: A Journey from Fragmentation to Unified Success

Exactive transformed their data management and customer service capabilities, positioning themselves as a leader in the unified IT communication services sector.

Products
Customer Service Customer ServicePower BI Power BI
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Livestock Health

Livestock Health Redefined with Streamlined Operations

Automation of registration, reminders, and certificate generation streamlined administrative tasks, allowing the organisation to focus on delivering better animal health outcomes.

Products
Power Pages Power PagesPower Apps Power Apps
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Field Service Utilities

Modernizing Utility Operations with Connected Field Service

The utility deployed Dynamics 365 Field Service, enhanced with Power BI and Power Automate, to modernize and automate end-to-end service operations.

Products
Field Service Field ServicePower BI Power BIPower Automate Power Automate
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Supply Chain Manufacturing

Revolutionizing Supply Chain Operations in the Manufacturing Industry

Implementation of Dynamics 365 Supply Chain Management led to significant operational efficiency gains, with a centralised platform for managing the entire supply chain.

Products
Supply Chain Supply ChainPower Automate Power Automate
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Business Central Operations

Streamlining Operations with Business Central

D365 Business Central brought remarkable transformation to Super HF's financial processes — accelerating financial closes, improving forecasting, and providing real-time performance metrics.

Products
Business Central Business Central
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Performance Management

Streamlining performance management to boost productivity and employee engagement

A rapidly expanding business overcame growth challenges by automating HR processes and performance management using Dynamics 365 Human Resources.

Products
Human Resources Human Resources
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Recycling Transformation

Sustainability Unleashed: A Recycling Industry Transformation

Vanden Recycling integrated Power BI and low-code development to address operational challenges, delivering advanced analytics and visualisation across the business.

Products
Power BI Power BILow-Code Low-Code
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Equipment Management

Transforming Equipment Management with Unified CRM Solutions for Optimal Efficiency and Service Excellence

Aaron Equipment adopted Dynamics 365 Sales and Customer Insights to successfully address operational challenges and optimise service excellence across their equipment business.

Products
Sales SalesCustomer Insights Customer Insights
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Streamlined High-Performance Systems

Turning Fragmented Operations into Streamlined, High-Performance Systems

Dynamics 365 enabled Oreta to manage sales opportunities and pipeline more effectively, providing a unified view of all sales activities and customer interactions.

Products
Customer Service Customer ServiceProject Operations Project Operations
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Unified Campus Experience

Unified Campus Experience: How Dynamics 365 Connects and Optimizes Educational Operations

A prominent educational institution modernised its administrative and student engagement processes, enhancing the overall student experience with Dynamics 365.

Products
Customer Service Customer ServiceCustomer Insights Customer InsightsFinance and Operations Finance and OperationsSecurity Security
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Healthcare Efficiency

Unleashing Efficiency in Healthcare Systems

The adoption of the Microsoft Power Platform delivered transformative outcomes for Red Crescent Hospital, modernising applications and streamlining patient-facing processes.

Products
Low-Code Low-CodePower Apps Power Apps
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